Last updated: 4 July 2026

Jira

Jira

Live
Auth: OAuth (Connect Link) · Plans: Starter, Business, Enterprise · Tools: 5 · Category: Collaboration

Search issues, create tickets, and move work through Jira workflows with AI.

Who needs this: Engineering and product teams using Jira who want AI to query sprint status or create issues without opening the board.

Example questions once connected

  • How many open bugs are in the current sprint?
  • Create a bug report: login fails on mobile for users with 2FA
  • Show me all issues assigned to me
  • Move issue ENG-441 to "In Review"

Step-by-step setup

  1. Open the connector in your Msharti dashboard. Go to Connectors → Jira → Connect. Msharti creates a unique OAuth link. Click Open in Browser.
  2. Log in with your Jira account. A consent screen lists what Msharti can access. Review the permissions and click Accept or Continue.
  3. Confirm the connection in Msharti. You will be redirected back to the dashboard. The connector shows Connected with a green dot. Tokens are stored securely and refreshed automatically.

Tool reference

These are the tools the AI can call on this connector. Each tool fires automatically when you ask a relevant question.

search_issues() Search Jira issues using JQL (Jira Query Language), generated from a plain-English prompt.
Inputs natural language query (AI generates JQL)
Try asking "Show me all critical bugs open in the current sprint"
Returns 3 critical bugs: ENG-441 "Auth token expires silently" (unassigned), ENG-445 "CSV export corrupts UTF-8" (James), ENG-449 "Dashboard 500 on mobile" (Lucy).
create_issue() Create a new Jira issue, story, bug, or sub-task.
Inputs project_key, issue_type, summary, optional: description, priority, assignee, labels
Try asking "Create a bug in ENG project: dashboard crashes on mobile Safari, high priority"
Returns Issue ENG-457 created. Type: Bug. Priority: High. Summary: "Dashboard crashes on mobile Safari". Unassigned.
transition_issue() Move a Jira issue to a new workflow status.
Inputs issue_key, target_status
Try asking "Move ENG-441 to "In Review""
Returns ENG-441 transitioned to "In Review". Assignee: James. Updated: now.

Limits

  • Uses Atlassian OAuth — same OAuth connection serves both Jira and Confluence.
  • JQL queries are scoped to projects the connected user has "Browse Projects" permission on.

Related connectors

CF
Confluence
Search and retrieve Confluence pages, spaces, and documentation through your AI.
 NO
Notion
Query Notion databases, create pages, and update content through your AI assistant.
 TM
Teams
Post messages to Teams channels, query channel history, and check team presence.
Need help? [email protected] — Nairobi-based, same time zone.