The platform

The Enterprise AI Access Layer.

Msharti sits between your AI assistants and your business systems. It governs every request with identity, policy, and audit, then executes the action safely inside the systems that run your company.

Talk to Us How it works

Platform pillars

Everything AI needs to become operational.

Four layers that turn AI from a chat tool into a governed participant in your business processes.

Agentic layer

AI assistants that can actually do work.

Connect Microsoft Copilot, Claude, ChatGPT, Cursor, and custom agents to one governed endpoint. Msharti translates every AI request into authenticated, scoped actions inside your business systems.

Multi-agent supportMCP standardTool discoveryContext-aware routing

Enterprise MCP

MCP servers built for production.

Turn your existing connectors into governed MCP servers. Every tool is permissioned, rate-limited, and audited before an agent can invoke it.

MCP registryConnector-to-MCP mappingVerified user accessRuntime policy enforcement

Orchestration

One request, many systems, one audit trail.

A single AI question can cross M-Pesa, Sage, KRA, and your CRM in milliseconds. Msharti orchestrates the sequence, handles retries, and returns a unified answer.

Multi-step workflowsError handlingTenant isolationImmutable audit log

Connectivity

26 connectors. One governed access layer.

From core Kenya systems like M-Pesa and KRA to Microsoft 365, Salesforce, databases, and custom APIs. New connectors are added regularly.

SaaS / on-premDatabasesPayment & tax systemsCustom connectors

Security & governance

Built for enterprise trust.

Every AI action is authenticated, authorized, and auditable by design. Security is not a feature. It is the foundation.

Zero-trust by default

Every request is authenticated and scoped before it reaches your systems.

Role-based access

Granular RBAC controls which agents and users can invoke which tools.

Prompt-injection guardrails

Attack patterns are detected and blocked before they reach a connector.

Secret stripping

Credentials and sensitive tokens are redacted from every response.

Adaptive rate limits

Per-account limits prevent abuse without throttling legitimate work.

Tenant isolation

Every request is scoped to exactly one tenant. No cross-tenant bleed.

Explore security in detail

Agent identity

An agent is not a user.
It is not an integration either.

Give an agent a person's login and you have handed it everything that person can reach. Give it a service account and you have handed it everything, full stop. On Msharti an agent is three separate things, and none of them is implied by the others.

A credential, then a policy, then a tool allowlist, each writing down to one audit log

Credential Who is calling

A person signs in with OAuth. An unattended agent gets its own scoped key. One identity per agent, so revoking one never takes down the rest.

Role What that caller may do

Roles are named after the work, not the person doing it. Change who holds the job and the access follows the role rather than being rebuilt by hand.

Allowlist Exactly which tools it may invoke

The grant is on the tool, never on the connector. Deny by default, checked on the tool name, and applied before discovery so a blocked tool is never even listed.

That last distinction is the one that matters in practice. "Can use M-Pesa" is not a permission, because it would hand out payment initiation alongside balance reporting. Build an agent, end to end ↗

Request flow